Dealer/Manufacturer Response Portal

This portal is used to respond to a Lemon Law outreach notice from the Office of Consumer Affairs and Business Regulation (OCABR). Access is provided through a secure link sent in your outreach notification email.

If you received an OCABR notification email, please use the link provided there. If you believe you should have received a notification and have not, contact OCABR at ocabr@mass.gov or (617) 973-8787.